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Frequently Asked Questions

Everything you need to know about finding your next home with 24xLiving.

General & Searching

Q: What is 24xLiving?

24xLiving is a premium discovery platform that helps students and professionals find verified PGs and co-living spaces.

Q: Is there a fee to use the website?

No, searching and sending enquiries on 24xLiving is completely free for residents.

Q: What does a 'Verified' badge mean?

It means our team has physically visited the property to verify the photos, amenities, and location.

Q: Can I filter PGs by gender?

Yes, you can filter results by Boys, Girls, or Unisex accommodations.

Q: How do I search for a PG near my office?

Use the location search bar or the 'Near Landmark' filter to find properties within a specific radius.

Q: Are the prices shown monthly?

Yes, all prices listed are standard monthly rents unless stated otherwise.

The Enquiry Process

Q: What happens when I click 'Send Enquiry'?

Your contact details are shared with the property manager, and they will call you back to discuss details.

Q: How many enquiries can I send?

There is no limit. We recommend enquiring with 3-5 properties to compare options.

Q: How soon will the owner contact me?

Most owners respond within 2-4 business hours.

Q: Can I schedule a visit through the portal?

Once you send an enquiry, you can coordinate a visit time directly with the manager over the phone.

Q: My enquiry wasn't answered. What should I do?

If an owner doesn't respond within 24 hours, we suggest looking for other top-rated PGs in that area.

Q: Will I get spam calls after enquiring?

No, your data is only shared with the specific property you expressed interest in.

Living & Amenities

Q: What amenities are usually included?

Most PGs include Wi-Fi, housekeeping, water, and security. Food and AC vary by listing.

Q: Is electricity included in the rent?

In some PGs it is included, while others charge based on a sub-meter. Check the 'Amenities' section of the listing.

Q: Are there any hidden charges?

24xLiving promotes transparency. However, always confirm one-time entry fees or maintenance charges with the owner.

Q: What is the standard guest policy?

Most PGs allow day guests but have strict rules against overnight stays for security reasons.

Q: Is there a curfew time?

Standard curfews range from 10:30 PM to 11:30 PM, though some premium co-living spaces offer 24/7 access.

Q: Are meals provided on Sundays?

This varies. Some PGs provide 3 meals 7 days a week, while others don't serve dinner on Sunday nights.

Q: Can I cook my own food?

Many co-living properties provide a common induction stove or kitchenette for personal use.

Booking & Legal

Q: How do I book a room?

After visiting and approving a room, you pay a token amount directly to the owner to freeze the booking.

Q: How much is the security deposit?

Usually, it is 1 to 2 months of rent, but it depends on the property's specific policy.

Q: What documents do I need for check-in?

You will need a Govt. Photo ID (Aadhar/Voter ID), permanent address proof, and a work/college ID.

Q: Is the security deposit refundable?

Yes, deposits are refunded at the time of move-out after adjusting for any damages or notice period shortfalls.

Q: What is the standard notice period?

Most properties require a 30-day notice before you vacate the premises.

Q: Does 24xLiving handle the rental agreement?

We provide the platform for discovery; the legal agreement is signed directly between you and the property owner.